Practice Policies

Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet provided by your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

We are a boutique fee for service general dentistry practice, meaning that full payment is requested at the time all services are rendered. We will make every effort to complete and, if possible, electronically submit insurance claims on the patients behalf, but we can not render services on the assumption that the resulting charges will be covered by insurance. We appreciate your understanding and for your convenience, we accept cash, checks and all major credit cards.

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.